Lucid Imagination uses StarrForce’s support and administration service to create a "Follow the Sun" support model.This case study discusses how StarrForce has helped Lucid Imagination create a support model that allows their support department to deliver an exceptional customer experience while decreasing Lucid Imagination's support costs.

 

This case study will provide examples of real solutions to:

• Maintain data integerty through record types, workflow and validation rules.
• Improve productivity with custom dashboards and reporting
• Increase visibility into process through reporting

Learn how Lucid Imagination implemented starrforce support and administration, and Salesforce best practices, to improve their return on the Salesforce CRM. Download the Lucid Imagination case study by submitting the form on the right side of this page.